When striving to provide exemplary service to all airline passengers, it is essential to remember that your passengers will include flyers of all ages. And when it comes to the flight’s smallest passengers, it is always best to keep them…
50% of GOL’s fleet equipped with wifi and in-cabin streaming IFE. Add new brand, USB power, and new seat covers = complex projects bringing forward the best CX for our customers. #novagol
As airline technology advances, in flight entertainment certainly takes a front seat most of the time. From airplane power adapters to IFE monitors, these systems are growing in quality and connectivity. And for the more than 8 million people who…
There’s no doubt that 2017 has been a rough year for many airline companies. New no-frill competitors, controversies, and increasingly long wait times have all left many commercial airline companies feeling out of step with of today’s consumers. It’s never…
The past decade has revolutionized the in flight experience. Where people would once crack open a book or take a nap, they now have a host of entertainment options right at their fingertips. Now, in seat power and airplane displays…
On average, more than eight million people fly every single day. As summer approaches, more and more individuals and families will certainly travel all across the world and the United States. It’s important that your airline stays competitive throughout these…
The United States instituted regulations late last month banning certain electronics on flights from the Middle East and North Africa. The U.S. Department of Homeland Security announced that these rules require passengers flying from eight Muslim-majority countries on nine airlines…
On any given day, an incredible 8 million people are flying through the air on giant metal machines. Today’s airline industry is showing no signs of slowing down — but it’s still fairly easy to alienate customers with outdated technologies…
Millions of people fly every single day. For those people that fly from city to city in the U.S., especially cities that are only an hour or two away, they just want to be comfortable on their flight. For those…
Modern day consumers have certain expectations when it comes to airline travel. For one thing, global aircraft interiors need to fit the idea of what plane travel should look like. But increasingly, passengers value comfort and luxury over simply getting…
More than 8 million people fly every day, and many of those travelers are flying across the country, across oceans, and across the world. Sitting on an airplane for any longer than two to three hours can feel like a…
Everyone knows how time always seems to move more slowly when you’re stuck on a long flight. That’s just one of the reasons why inflight entertainment systems are so important: they help keep customers relaxed and happy. What’s more, passengers…
When airline passengers travel, one of the things they want most is “luxury.” Whether it’s a transatlantic flight or a simple two-hour connection, the ability to relax, feel comfortable, and have whatever you need right at your fingertips is the…
Have you ever been a passenger on a long plane ride, enjoying the film on the in flight entertainment system in front of you, or listening to music as your charge your MP3 player with the in seat power, and…
For the ninth year running, Virgin America has earned the number-one spot in the Condé Nast Traveler reader’s poll for “best domestic airline in the U.S.” In fact, it’s a position that Virgin Airlines has held every year since it…
